Comments on: Redfin’s Glenn Kelman Just Can’t Resist… http://3oceansrealestate.com/blog/redfins-glenn-kelman-just-cant-resist.html Commentary on the real estate market of the San Francisco Bay Area Sat, 13 Mar 2010 18:45:15 -0700 http://wordpress.org/?v=2.8.4 hourly 1 By: easybusinessaccounting.info » Ancient Chinese Secret Vol. 2 Revealed http://3oceansrealestate.com/blog/redfins-glenn-kelman-just-cant-resist.html/comment-page-1#comment-40629 easybusinessaccounting.info » Ancient Chinese Secret Vol. 2 Revealed Thu, 26 Apr 2007 23:01:31 +0000 http://3oceansrealestate.com/blog/redfins-glenn-kelman-just-cant-resist.html#comment-40629 [...] It was a slow news day and I was almost tempted to write about Anna Nicole Smith, but between your interviews with Kris Berg, Annette Haddad and Tina Wood and your other comments and interviews here and there, we’ve got material for days. [...] [...] It was a slow news day and I was almost tempted to write about Anna Nicole Smith, but between your interviews with Kris Berg, Annette Haddad and Tina Wood and your other comments and interviews here and there, we’ve got material for days. [...]

]]> By: Redfin Launches Consumers’ Bill of Rights | 3 Oceans -- The San Francisco Bay Area Real Estate Blog http://3oceansrealestate.com/blog/redfins-glenn-kelman-just-cant-resist.html/comment-page-1#comment-31333 Redfin Launches Consumers’ Bill of Rights | 3 Oceans -- The San Francisco Bay Area Real Estate Blog Mon, 02 Apr 2007 18:31:45 +0000 http://3oceansrealestate.com/blog/redfins-glenn-kelman-just-cant-resist.html#comment-31333 [...] Not because I am uncritically accepting of everything Redfin foes; quite the contrary, I have called them out on blurring the distinction between correlation and causation (see my articles Redfin Numbers Food Fight and Agents Who Take More Pictures are Better Negotiators), I have criticized their advertising as needless stick-it-in-the-eye tactics, and I have criticized Glenn for making reckless statements to the media that do nothing to endear him to the real estate community. [...] [...] Not because I am uncritically accepting of everything Redfin foes; quite the contrary, I have called them out on blurring the distinction between correlation and causation (see my articles Redfin Numbers Food Fight and Agents Who Take More Pictures are Better Negotiators), I have criticized their advertising as needless stick-it-in-the-eye tactics, and I have criticized Glenn for making reckless statements to the media that do nothing to endear him to the real estate community. [...]

]]> By: 360Digest » Thank you Mr. Kelman http://3oceansrealestate.com/blog/redfins-glenn-kelman-just-cant-resist.html/comment-page-1#comment-19971 360Digest » Thank you Mr. Kelman Fri, 09 Feb 2007 11:20:17 +0000 http://3oceansrealestate.com/blog/redfins-glenn-kelman-just-cant-resist.html#comment-19971 [...] It was a slow news day and I was almost tempted to write about Anna Nicole Smith, but between your interviews with Kris Berg, Annette Haddad and Tina Wood and your other comments and interviews here and there, we’ve got material for days. [...] [...] It was a slow news day and I was almost tempted to write about Anna Nicole Smith, but between your interviews with Kris Berg, Annette Haddad and Tina Wood and your other comments and interviews here and there, we’ve got material for days. [...]

]]> By: Glenn Kelman http://3oceansrealestate.com/blog/redfins-glenn-kelman-just-cant-resist.html/comment-page-1#comment-19941 Glenn Kelman Fri, 09 Feb 2007 01:16:46 +0000 http://3oceansrealestate.com/blog/redfins-glenn-kelman-just-cant-resist.html#comment-19941 Hi Kevin, good post. The funny thing is that the folks in the San Francisco office, who worked with me for six or seven years at Plumtree, all laughed at your characterization of me as a well-controlled executive. I have a long history of saying stupid things in public. That noted, I should -- and now do -- stand by this statement, which I have made before: the real estate industry needs to reform itself or it will be perceived as an anti-consumer industry such as tobacco or pharmaceuticals. I guess, in the flurry of writing a blog post while scrambling to iron a no-iron shirt and interview someone in a coffee shop, I just cringed at having that quote presented as my only statement on the industry, without the call for reform. We all want to seem thoughtful and nuanced, even when we're not. I have been interviewed plenty of times, I know what I am doing when I talk to the press, and Annette Haddad did an excellent job on the story. This does not mean I do not respect real estate agents, but it does mean that I disagree with many aspects of our industry that undermine consumer trust: MLS rules that limit information sharing, the over-recruitment of agents and the lack of stringent training and ethical standards, the way buyers' agents are paid, minimum service and anti-rebate laws, the staffing of state real estate boards, dual agency. This distinction between the industry and its best agents is the one I made in the podcast posted by Kris Berg. There's no need to whisper when making these complaints, but hopefully there's time and world enough to do so more thoughtfully than a one-liner allows. Thanks for the post. Hi Kevin, good post. The funny thing is that the folks in the San Francisco office, who worked with me for six or seven years at Plumtree, all laughed at your characterization of me as a well-controlled executive. I have a long history of saying stupid things in public. That noted, I should — and now do — stand by this statement, which I have made before: the real estate industry needs to reform itself or it will be perceived as an anti-consumer industry such as tobacco or pharmaceuticals. I guess, in the flurry of writing a blog post while scrambling to iron a no-iron shirt and interview someone in a coffee shop, I just cringed at having that quote presented as my only statement on the industry, without the call for reform. We all want to seem thoughtful and nuanced, even when we’re not. I have been interviewed plenty of times, I know what I am doing when I talk to the press, and Annette Haddad did an excellent job on the story.

This does not mean I do not respect real estate agents, but it does mean that I disagree with many aspects of our industry that undermine consumer trust: MLS rules that limit information sharing, the over-recruitment of agents and the lack of stringent training and ethical standards, the way buyers’ agents are paid, minimum service and anti-rebate laws, the staffing of state real estate boards, dual agency. This distinction between the industry and its best agents is the one I made in the podcast posted by Kris Berg. There’s no need to whisper when making these complaints, but hopefully there’s time and world enough to do so more thoughtfully than a one-liner allows.

Thanks for the post.

]]>