SubscribePost-Inman hangover
January 10, 2007
Exciting couple of days meeting old friends whom I’d never met in person before. Highlights of the last few days included:
- Getting a post up before Sellsius (Granted, Joe was in the panel, and sitting up front without a laptop, but hey, I’ll take any advantage I can, fair or unfair!) I didn’t mean to imply in that post that nobody was interested in the session — as a few people pointed out, I attended the re-run, but the matinee was packed.
- Getting some really excellent customer service from iBahn, the conference’s Wifi provider. On Monday afternoon I complained about their service, and a scant few hours later, I got an email from Shannon Michael at iBahn asking for details so they could help. Their customer care director Ponch Thompson also got involved, and all told I got two phone calls and several emails trying to resolve the problem. In the end, I was able to figure it out on my side, but I feel it’s only fair that if I complained publicly about iBahn, I also need to publicly compliment them for a great customer service experience. Shannon, Ponch — hats off, great work, and thanks!
- Temporarily topping Google for the search phrase “Glenn Kelman Alan Dalton” — some 12 hours after posting about their duel, beating out the Redfin and Inman blogs. I’m now down at number 2, but nobody should feel bad about getting Google-out-ranked by RainCityGuide.
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5 Responses to “Post-Inman hangover”
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Kevin – a big THANKS for all the Inman updates! You made me feel like (and wish) I was there.
Great work…
Kevin, great meeting you face to face. You have some amazing ideas that will greatly improve the industry and I look forward to your continued success.
All the best!
Same here. Great meeting you and all the best in ‘07. I told the guys in our office I met you, and that you are “wicked smart”!
I second that Nick. Kevin is wicked smart & a heck of a nice guy. I enjoyed every minute with him.
fuck index…
fuck index…