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Tackling the Single-Property Website Conundrum

April 11th, 2007 · 11 Comments

For my upcoming “most Internet-advertised” listing, I — naturally — want a website for the property. There are lots of opinions out there about the efficacy of single-property websites (see, for instance, what Mary McKnight, Greg Swann, and Joel Burslem have said).

Here’s my take: they provide

  1. Great property marketing — If done well, a website provides a convenient place to get out your marketing message. The property I reviewed yesterday, for instance, has its own web site — www.655-14thAvenue.com — which is very easy to remember.
  2. Terrible SEO — No matter how well done, a single property web site is not going to have good SEO since it’ll be competing with sites like Movoto and Trulia for searches like, “Menlo Park Fair Oaks real estate” and “Homes in Fair Oaks neighborhood” and “655 14th Ave Menlo Park.” Remember: Real estate professionals and experienced home buyers and sellers may well know where the local MLS site is, but many people go to the same place they always do to get information: Google or Yahoo.

As an example, consider the property I reviewed yesterday. A search on Google for 655 14th Ave Menlo Park lists

  1. Movoto.com
  2. ListingProducer.com (the company hosting www.655-14thAvenue.com, but clicking on the link gives you all recently created ListingProducer sites, and the property in question quickly gets buried)
  3. My write-up from yesterday

The actual web site itself is nowhere to be found!

So how do you combine the marketing cachet of a single-property web site with the SEO benefits of an established blog?

Matt Dunlap from Realivent recommended purchasing an appropriately-named domain, and then redirecting that domain to a subdomain under an existing well-established site, and that’s what I’ll be doing for this project.  PropertyAddress.com will be redirected to 3OceansRealestate.com/PropertyAddress.

I’m looking forward to building this site, using some of Matt’s expertise, widgets and plugins.

Stay tuned!

Update:  Matt gives more of his thoughts on his blog.

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Tags: Industry · Movoto · Online advertising · Real estate · Realivent · Trulia

Holy Smokes, Batman, That Was Fast!

April 10th, 2007 · 4 Comments

Within 3 hours after my post noting that, quite rightly, 3Oceans doesn't rank for the search term, "San Francisco Potrero Hill Real Estate" … Google has picked it up, and we're now at number 14.

Yahoo and MSN often take a bit longer to index new content, so for now we don't yet rank with them.

The power of good SEO… 

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Tags: Online advertising · Potrero Hill · Real estate · San Francisco

Introducing The World’s Most Internet-Marketed Property: Come Along for the Ride!

April 9th, 2007 · 6 Comments

I've been waiting for the right opportunity to really push the envelope of online real estate marketing, and, well, it's here!

I'm working on a listing in San Francisco's Potrero Hill neighborhood that fits perfectly into this new online marketing world:  it's slick, chic, and contemporary, will likely attract a younger and web-savvy crowd of buyers, and the sellers simply love the idea of creating a buzz online.

We're passing on the normal full-color ads in traditional local media like the San Francisco Chronicle, the San Jose Mercury News, and we'll be spending that money online instead.  To hedge our bets, we will be placing open house display ads in print media.

I'll be collaborating with several real estate online marketing companies to promote this property.  They'll be showing me — and, by extension, my readers — how to get the full benefit of their products.  I intend to chronicle our adventures here and invite you to follow along.  If you have some ideas, feel free to join in!

I'll announce the first collaborator tomorrow.

In the meantime, as part of our adventures, let's see how high this site currently ranks for the search, "San Francisco Potrero Hill Real Estate" — I suspect it won't be that good, since I've never written about Potrero Hill before!

Sure enough, on Google, Yahoo, and MSN, I'm nowhere to be found, not even in the top 100.  :(

Google: 

3Oceans doesn't rank at all in a Google search for

 

Yahoo: 

3Oceans doesn't rank at all in a Yahoo search for

 

MSN:

3Oceans doesn't rank at all in an MSN search for

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Tags: Advertising · Buyer and seller tips · Disclosures · For sellers · Google · MSN · Media · Newspapers · Online advertising · Potrero Hill · Preparing a home · Real estate · San Francisco · San Francisco Chronicle · San Jose Mercury · Yahoo

In dentibus anticis frustrum magnum spiniciae habes*

February 4th, 2007 · 11 Comments

Sufficiently warned by Michael Price about the quality and content of entries submitted to this week’s Carnival of Real Estate, let me dispense with my gratuitous Latin phrase by boldly placing it in the title…and assuring you that my post has absolutely nothing to do with spinach in your dentures.  It’s just that I couldn’t find a Latin translation site that would reliably render the following headline: Creative Internet Advertising Your Broker Never Thought Of.

One of the first things you learn from many of the old-timers in the business is the importance of listings, for at least two reasons:

  1. Your “sales force” — the other agents in your area, some of whom may have competed with you for the listing — does much of the legwork of showing the property to prospective buyers.
  2. Having a listing gives you an “anchor” from which to further advertise yourself: an ad in the paper, a sign in the front yard, a brochure, a neighborhood mailing, an appearance in the MLS. This may well lead to further business for you…and as a side benefit may even help you sell the home.

The buyer’s agent, alas, has no such anchor. The fact that I represented the most recent buyer of 123 Main Street doesn’t offer a good opportunity to advertise myself. The new owner — my client — is unlikely to allow me to put a “Buyer Proudly Represented by” sign in his front lawn for too long, and if he did, he’d be inviting a host of unwanted guests, thinking the home is still for sale. I could send out a postcard to the neighborhood, trumpeting my success, but postcards are a pretty ineffective marketing mechanism unless you send them out regularly and for a long time. I could take out an ad in the local paper announcing my success, but that’s unlikely to generate any calls since the public has been trained to look in the paper for listings, not recent sales.

The excitement, the story, the marketing value of a transaction has always been quite firmly on the listing side. The buyer’s side is, well, yesterday’s news. While that makes sense, it’s not in sync with the fact that a home spends only a tiny fraction of its life as a listing. During the vast majority of the time in which the home is not on the market, shouldn’t there be some way of getting some marketing around my involvement in the purchase of that home?

The answer, of course, is “Yes.” The Internet does indeed present an opportunity for buyers’ agents to strut their success. At least two examples come to mind.

  1. Sites like HomeThinking.com ask clients to rate their agents’ performance. The “anchor” for this rating and the (hopefully!) positive exposure is not only the listing side of the transaction, but also the buying side.
  2. Zillow and its AVM brethren potentially present another such opportunity, though those sites don’t currently have such functionality. While most real estate sites concentrate on today’s news — the listings — Zillow’s inventory is all homes, not just homes that are currently for sale, and the history of those homes has some marketing value. If I wanted to highlight my buying agent experience in a particular neighborhood, I could — for a fee, of course, — perhaps add a virtual “Buyer of this home proudly represented by…” sign that would appear next to my past transactions.

Increasing the marketing value of the buying side of a transaction is unlikely to fundamentally shift the balance of power from the listing side, but it certainly does present an interesting new form of online advertising.

—————————————–

* Translation: You have a big piece of spinach in your front teeth.

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Tags: Advertising · Business of real estate · Homethinking.com · Online advertising · Real estate · Zillow

And Redfin wonders why some traditional real estate agents are, um, “hostile”?

December 28th, 2006 · 11 Comments

This just in from the “Google Adwords” crazy advertising department…

Do a search on Google for the phrase “Redfin Reality” and the only sponsored link you get is this one:

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“The site Realtors don’t want you to see?”  Now that’s a way to spread the love…

Glenn Kelman has just got to stop the complaining about the attitude of traditional agents towards Redfin as long as they’re doing this sort of thing.  He can either

a) Position himself as being against the traditional industry
or
b) Expect the traditional industry to embrace him with open arms
…but not both.

Mind you, I don’t think there’s anything wrong with the ad.  In fact, I think it’s pretty clever, actually, and a great way to hook in the type of client Redfin wants, namely those who don’t have much good to say about the traditional industry.  But it’s pretty disingenuous for Redfin to complain to complain about not being loved while simultaneously being somewhat, um, hostile itself.

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Tags: Glenn Kelman · Google Adwords · Online advertising · Real estate · Redfin

Changing the way we think about Zillow: It’s a media company, not a home valuation site

December 22nd, 2006 · 12 Comments

Ok, class, today’s quiz has two true/false questions. No copying!

  1. Zillow is like Cyberhomes
  2. Zillow is like NBC

Time’s up…here are the answers:

2006-12-22_15-53-59-078.png

So, how’d you do?

Much of the criticism of Zillow centers on the fact that its estimates are not the last word in accuracy, and in many cases can be far off. If Zillow were, in fact, strictly a home valuation site a la Fidelity’s Cyberhomes, that would be a pretty damning indictment. Zillow’s only hope would be to consistently have the best, most accurate estimates in the business, and Cyberhomes would arguably have a better platform to achieve that, since its affiliation with Fidelity gives it access to more data, more accurate data, and more timely data.

These criticisms are valid, but they simultaneously miss both a relatively minor and a crucial point, both of which can be illustrated by another analogy, this one between Zillow and Google, arguably the best known online media company.

  1. 100% accuracy simply isn’t possible: When you type in a search on Google for, say, “Radish recipes,” what you typically get is a “good enough” set of search results to help you find the content you want. It’s an amazing testament to the brilliance of Google’s search algorithm engineers how often within the first page of results you find what you’re looking for. Sometimes, however, the answer isn’t on the first page…or the second or the third…or it simply isn’t found on Google. Somewhere out there on the Internet is the answer, but Google hasn’t found it or classified it or interpreted it correctly for your particular needs. A computer algorithm, however sophisticated, simply can’t always give the right or best answer. Similarly with Zillow, what you often get is a “good enough” estimate. The home’s true value might be $400,000, but Zillow might say $370,000 or $440,000. For many purposes, that’s a “good enough” answer for people to keep coming back, and when they need a more accurate answer — say, they’re planning on selling their home — they bring in an appraiser or a Realtor to give a more accurate estimate. As with Google’s search, sometimes the Zillow answer is way off. As frustrating as that is, it’s just the nature of the beast: A computer algorithm, however sophisticated, simply can’t always give the right or best answer…no matter how smart the engineers, no matter how many data points, no matter how powerful the computer.
  2. Successful media companies are all about content and entertainment Google monetizes its search pages by selling relevant ads just like NBC monetizes Saturday Night Live by selling ads. Google’s “content”, its “entertainment” is the search result and experience.Zillow’s content is all real-estate focussed. During its first season, there were two shows: “Home Value Estimates” and “Sales Prices and Details of Neighboring Homes.” We’ve just entered the second season with the release of a few more shows: “Make Me Move”, “Homes for Sale”, and “Real Estate Wiki.” Just like NBC, some of Zillow’s shows will be hits, and some will be flops. With any enough hits, Zillow will become successful.Don’t get hung up on the fact that Zillow’s “Home Value Estimates” show has inaccuracies in it. These estimates will improve, but they will never be 100% accurate, not only because they can’t be, but because what Zillow is providing is real estate entertainment, not the be-all and end-all of real estate valuation.

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Tags: Eppraisal.com · Google · Online advertising · Real estate · Zillow